Mystery Shopping & Audit

Mystery Shopping is an effective retail field marketing tool to observe and monitor standards such as sales techniques, POS usage or product knowledge. There is nothing worse than bringing a product to market only to have the impact affected by poor presentation and product knowledge.
Elite Marketer can provide a team of experienced professionals, extensively trained prior to starting a project, to observe and evaluate customer service process, sales techniques, point of sale usage or product knowledge, as well as visibility checks, price checks and activity reports comparison.